Privacy & Data

Tebaje Privacy Policy

Your personal data belongs to you. This privacy policy explains exactly what information tebaje collects when you use the platform, why we collect it, how we protect it, and what rights you have over it as a player in Bangladesh.

Last updated: January 2025

How Tebaje Handles Your Privacy

Six things every tebaje player should know about how their personal data is collected, used, and protected on the platform.

Data Collected at Registration

When you create a tebaje account, we collect your name, date of birth, email address, and phone number. This information is required to verify your identity, process payments, and keep your account secure. Tebaje does not collect more than it needs.

256-Bit Encryption on Everything

All data transmitted between your device and the tebaje platform is protected by 256-bit SSL encryption. Your payment details, login credentials, and personal information are never transmitted in plain text. Encryption is active on both the browser and the tebaje mobile app.

Your Data Is Never Sold

Tebaje does not sell, rent, or trade your personal data to third parties for marketing purposes. The only parties who receive your data are those directly involved in operating the tebaje platform — payment processors, identity verification services, and fraud prevention systems.

Cookies Used Transparently

Tebaje uses cookies to keep you logged in, remember your preferences, and understand how the platform is used so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences from your browser settings at any time.

Your Rights Over Your Data

You have the right to access the personal data tebaje holds about you, request corrections, and ask for deletion where permitted. To exercise any of these rights, contact the tebaje support team. Requests are processed within 30 days of receipt.

Marketing You Can Opt Out Of

Tebaje may send promotional emails and SMS messages about bonuses and new games. Every marketing message includes an unsubscribe option. You can also manage communication preferences directly from your tebaje account settings at any time.

01 Introduction

Tebaje ("we", "us", "our") operates the online gaming platform at tebaje.vip. This Privacy Policy explains how tebaje collects, uses, stores, and protects the personal data of players who register and use the platform, including those accessing tebaje from Bangladesh.

By creating a tebaje account or using any part of the platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the tebaje platform. This policy should be read alongside the Terms and Conditions.

Tebaje is committed to handling your personal data with care and transparency. We only collect what we need, we protect it properly, and we never sell it to anyone.

This Privacy Policy applies to all players regardless of the device or method used to access tebaje — whether through the browser at tebaje.vip or through the tebaje mobile app. The same data practices apply across all access points.

02 Data We Collect

Tebaje collects the following categories of personal data from players:

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration & KYC verification
Contact Data Email address, phone number Registration
Financial Data bKash/Nagad number, bank account details Deposit & withdrawal
Transaction Data Deposit amounts, withdrawal history, bet records During platform use
Technical Data IP address, device type, browser, session data Automatically on access
Usage Data Pages visited, games played, time on platform Automatically during sessions
Communications Data Support chat logs, email correspondence When you contact support

Tebaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes — for example, if you request self-exclusion and provide context about a gambling-related issue.

03 How We Collect Your Data

Tebaje collects personal data through the following methods:

  • Direct input: Information you provide when registering, completing KYC verification, making deposits or withdrawals, or contacting support.
  • Automated collection: Technical and usage data collected automatically when you access the tebaje platform, including through cookies and server logs.
  • Third-party sources: Identity verification data from KYC service providers, fraud signals from payment processors, and age verification data from authorised verification services.
Tebaje does not purchase personal data from data brokers or any other third-party data sources. All data we hold about you comes from your direct interaction with the platform or from service providers acting on our behalf.

04 How We Use Your Data

Tebaje uses your personal data for the following purposes:

  • To create and manage your tebaje account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
  • To detect and prevent fraud, cheating, and other prohibited conduct on the platform.
  • To provide customer support and respond to your queries.
  • To send you transactional communications such as deposit confirmations and withdrawal notifications.
  • To send marketing communications about tebaje bonuses and promotions, where you have not opted out.
  • To improve the tebaje platform based on how players use it.
  • To enforce the tebaje Terms and Conditions.
  • To support responsible gaming tools such as deposit limits and self-exclusion.

Tebaje does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review. If automated systems flag your account for review, a member of the tebaje team will assess the situation before any action is taken.

05 Sharing Your Data

Tebaje does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for them to perform their services:

  • Payment processors: bKash, Nagad, and banking partners receive the financial data necessary to process your transactions.
  • Identity verification providers: KYC service providers receive identity documents to verify your age and identity as required by our operating obligations.
  • Fraud prevention services: Fraud detection platforms receive technical and transaction data to identify suspicious activity.
  • IT and hosting providers: Infrastructure providers who host the tebaje platform and its databases under strict data processing agreements.
  • Legal and regulatory authorities: Where required by law, tebaje may disclose personal data to law enforcement or regulatory bodies.
All third parties who receive tebaje player data are contractually required to handle it in accordance with applicable data protection standards. Tebaje does not permit third parties to use your data for their own marketing purposes.

06 Data Security

Tebaje takes the security of your personal data seriously. The platform uses industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, and destruction.

  • All data in transit is protected by 256-bit SSL/TLS encryption.
  • Passwords are stored using one-way hashing — tebaje staff cannot see your password.
  • Access to player data within tebaje is restricted to staff who need it to perform their role.
  • Regular security audits and penetration testing are conducted on the tebaje platform.
  • Two-factor authentication (2FA) is available to all players and is strongly recommended.

While tebaje takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential. If you believe your account has been compromised, contact tebaje support immediately.

07 Data Retention

Tebaje retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods are as follows:

  • Account and identity data: Retained for a minimum of five years after account closure to comply with AML regulations.
  • Transaction records: Retained for a minimum of five years for financial compliance purposes.
  • Support communications: Retained for three years after the last interaction.
  • Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.

When data is no longer required, tebaje deletes or anonymises it securely. You may request early deletion of certain data types by contacting support, though tebaje may be unable to delete data that is required to be retained under applicable law.

08 Cookies

Tebaje uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. The cookies tebaje uses fall into the following categories:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help tebaje understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and not linked to individual players.
Tebaje does not use third-party advertising cookies or tracking pixels. You will not see tebaje ads following you around the internet based on your activity on the platform.

You can manage or disable non-essential cookies through your browser settings. Note that disabling functional cookies may affect your experience on the tebaje platform — for example, your preferences may not be saved between sessions.

09 Your Rights Over Your Data

As a tebaje player, you have the following rights regarding your personal data:

  • Right of access: You can request a copy of the personal data tebaje holds about you.
  • Right to rectification: You can ask tebaje to correct inaccurate or incomplete personal data.
  • Right to erasure: You can request deletion of your personal data where tebaje no longer has a legal basis to retain it.
  • Right to restriction: You can ask tebaje to restrict processing of your data in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to object: You can object to tebaje processing your data for direct marketing purposes at any time.

To exercise any of these rights, contact the tebaje support team at [email protected]. Tebaje will respond to all data rights requests within 30 days. In some cases, tebaje may need to verify your identity before processing a request.

10 Marketing Communications

With your consent, tebaje may send you promotional emails and SMS messages about bonuses, new games, and special offers on the platform. You can withdraw your consent at any time by:

  • Clicking the unsubscribe link in any tebaje marketing email.
  • Replying STOP to any tebaje marketing SMS.
  • Updating your communication preferences in your tebaje account settings.
  • Contacting tebaje support and requesting removal from marketing lists.

Opting out of marketing communications does not affect transactional messages such as deposit confirmations, withdrawal notifications, and security alerts. These are sent as part of the tebaje service and cannot be disabled while your account is active.

Players who have self-excluded from tebaje are automatically removed from all marketing lists. Tebaje will not send promotional communications to self-excluded players under any circumstances.

11 Minors

The tebaje platform is strictly for players aged 18 and over. Tebaje does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately and all associated data will be deleted, except where retention is required by law.

If you believe a minor has registered on tebaje, please contact support at [email protected] immediately so the matter can be investigated and resolved.

12 Changes to This Policy

Tebaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, tebaje will notify registered players via email or an in-platform notification before the changes take effect.

The current version of this Privacy Policy is always available on this page. The "last updated" date at the top reflects when the most recent changes were published. We encourage you to review this page periodically to stay informed about how tebaje protects your data.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tebaje has handled your personal data, please get in touch:

  • Email: [email protected]
  • Live chat: Available 24/7 from within your tebaje account dashboard.
  • Response time: Data rights requests are handled within 30 days of receipt.

For questions about responsible gaming and the tools available to help you stay in control, visit the Responsible Gaming page.

Play on a Platform That Respects Your Privacy

Tebaje keeps your data secure, never sells it, and gives you full control over how it is used. Join over 500,000 Bangladesh players who trust tebaje for fair games and fast payouts.

18+ only. Please gamble responsibly. Visit our Responsible Gaming page for support tools.